Privacy Policy

Privacy Policy

Privacy Policy

Last updated: October 2026

1. Who we are

The controller of personal data processed through Maalström Studio is:

Deafmessanger s.r.o. Mánesova 1723/70 120 00 Prague 2 Czech Republic

Company ID: 29224063 VAT ID: CZ29224063

Contact: info@maalstrom.studio

Deafmessanger currently identifies itself as the controller for personal-data processing and lists the same registered address and company ID.

2. Data we may collect

Depending on how you use the website, we may process:

• name,

• email address,

• billing and shipping address,

• telephone number where required for delivery,

• order and payment information,

• communication with us,

• technical information such as IP address, browser and device information,

• cookie and analytics information,

• marketing preferences.

3. Why we process your data

Fulfilling orders

To process purchases, payments, delivery, returns, complaints and customer support.

Legal obligations

To comply with accounting, tax and other statutory requirements.

Communication

To answer questions or enquiries sent to us.

Marketing

Where you have given consent, we may use your email address to send information about new objects, studio news or other relevant updates.

The existing Deafmessanger privacy notice also uses email addresses for marketing communications based on consent and allows consent to be withdrawn.

Website operation and analytics

To maintain, secure and improve the website and understand how it is used, where legally permitted and subject to cookie consent where required.

4. Legal bases

Depending on the purpose, processing may be based on:

• performance of a contract,

• compliance with legal obligations,

• legitimate interests,

• your consent.

5. Shopify and payment processing

The Maalström storefront uses Shopify infrastructure for ecommerce and checkout functionality.

Information required to process orders may therefore be processed by Shopify and payment providers used during checkout.

Their processing is governed by their own privacy terms and applicable data-protection agreements.

6. Framer

The website is built and hosted using Framer.

Technical information necessary to display and operate the site may therefore be processed by Framer and its infrastructure providers.

7. Shipping providers

Where necessary to fulfil an order, relevant contact and delivery information may be shared with selected shipping carriers such as Zásilkovna or other delivery providers offered during checkout.

8. How long we keep data

Personal data is stored only for as long as necessary for the purpose for which it was collected and for periods required by applicable law.

Marketing data is retained until consent is withdrawn or the relevant retention period expires.

9. Your rights

Under applicable data-protection law, you may have the right to:

• access your personal data,

• correct inaccurate data,

• request deletion,

• restrict processing,

• object to certain processing,

• request data portability,

• withdraw consent at any time,

• lodge a complaint with the competent supervisory authority.

To exercise your rights, contact:

info@maalstrom.studio

10. Marketing emails

If you subscribe to Maalström updates, you can unsubscribe at any time using the unsubscribe link in the email or by contacting us.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

11. International transfers

Some service providers may process data outside the European Economic Area.

Where required, appropriate safeguards are used in accordance with applicable data-protection law.

12. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration.

13. Changes

We may update this Privacy Policy when our services, legal obligations or data-processing practices change.